Journey with Confidence RV GPS App RV Trip Planner RV LIFE Campground Reviews RV Maintenance Take a Speed Test Free 7 Day Trial ×
 

Go Back   Keystone RV Forums > Keystone RV Customer Comments > Keystone RV Service & Warranty Issues
Click Here to Login

Reply
 
Thread Tools Display Modes
 
Old 09-18-2016, 04:51 PM   #1
grovemk
Junior Member
 
Join Date: Oct 2014
Location: utah
Posts: 3
spare keys nightmare

I have a 2015 Alpine fifth wheel. I lost one of my sets of keys. The dealer General RV in Utah was no help to me. They looked around to see if they had a spare key but no luck. I visited locksmiths from Utah to Texas. I had no luck getting a new set made because they didn’t have any blanks that would work. One locksmith even hand cut some keys after I left a door with him. How can they sell me a 60,000 dollar trailer and not be able to get a spare set of keys made for it. Just unbelievable. I finally got a lead to go to “rv locks and more” website. It was great. Put in the key number and a week later keys that work. It is too bad they don’t sell fifth wheels.
grovemk is offline   Reply With Quote
Old 09-18-2016, 05:59 PM   #2
Pmedic4
Senior Member
 
Pmedic4's Avatar
 
Join Date: Mar 2013
Location: Illinois
Posts: 581
Spare key run around

I had the opposite experience from my dealer. We too lost one set of our keys, and I called the dealer to order a replacement set. The parts guy right off said, 'yes, we could order some for you, but really it would be cheaper and faster for you to just go to 'rvlocksandmore.com', and order them yourself.

I like some of the options the site gave for keys and locks, worth a look for almost everyone who has an RV.
__________________
Ed & Mary

2017 Cougar 333MKS
2015 RAM 3500 HD with 6.4L

Pmedic4 is offline   Reply With Quote
Old 09-18-2016, 06:44 PM   #3
Ken / Claudia
Senior Member
 
Join Date: Nov 2012
Location: Fruitland
Posts: 3,357
What a worthless dealer. He could have easily did #1 get the number off the door that shows what key it takes and ordered it for you. Or #2 gave you the phone number of the co. and explained to look at the door, write down the key number and phone them yourself.
__________________
2013 24RKSWE (27ft TT) Cougar 1/2 ton series SOLD 10-2021
2013 Ford F350 4x4 CC 6.7 engine, 8 ft bed, 3.55 rear end, lariat package
Retired from Oregon State Police in 2011 than worked another 9.5 years as a small town traffic cop:
As of 05-2020, I am all done with 39 years total police work. No more uniforms for me.
Ken / Claudia is offline   Reply With Quote
Reply


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

» Featured Campgrounds

Reviews provided by

Powered by vBadvanced CMPS v3.2.3
Disclaimer:

This website is not affiliated with or endorsed by the Keystone RV Company or any of its affiliates in any way. Keystone RV® is a registered trademark of the Keystone RV Company.


All times are GMT -8. The time now is 12:40 PM.


Powered by vBulletin® Version 3.8.9
Copyright ©2000 - 2024, vBulletin Solutions, Inc.