First time Keystone Buyer

[TX-John]

Originally Posted by TX-John

I’ve been doing a lot of research before I upgraded to a 5er. I’ve had several Forest River toy haulers and like them.

I decided on the Alpine 3901RE and picked it up last week. I’ve been a bit disappointed up until today when “a bit” changed to “very disappointed”... Don’t get me wrong, I love to room, it tows great, BUT, my disappointment it with the Keystone Quality Control.

I’ve been having an issue getting the RV cooled below 83 degrees inside. I contacted the dealer and they agreed to have someone look at it. Last Friday they pulled the AC unit off the top and inspected the return and supply vents. He couldn’t find any issues. He said to see how it goes over the weekend. Well no change...

So here comes where I became very disappointed in QC.. I thought I’d just check the return vents and verify all is good. Low and behold 1 was packed with sawdust from the factory cutting the return holes for the AC! So tomorrow I’ll be contacting the service guy to let him know what I found. My guess is that got sucked into the AC and has things clogged up. I checked the front returns and found some but not as bad as the rear return.

Really I wouldn’t have figured they would be packed with sawdust. The dealer had the AC going in the lot and it was cold. What’s very disappointing is that the factory, the Dealer, and the service tech all missed that.

Anyhow, I guess the argument begins tomorrow because I’m wanting them to replace both units just in case the front has an issue also. I think I’ll start at the factory to see what they say.

Hopefully they can change my mind about them...

John

Well I figured I’d give a quick update. I’ve had both AC units pulled and checked. They both check out fine but it still wouldn’t cool well.

With my infrared thermometer I was able to find the one ceiling panel was 10 degrees colder than another. Well I found on all supply vents little to no foil tape around the vents so most of the air was in the ceiling... After covering the holes I can get the living room down to 78 when it’s 90+ outside.

So, I’ve come to the conclusion this particular RV was built on a Friday...

John

[John&Genny]

John: It’s not just your RV built on a Friday. If anything, it’s a Keystone wide problem with poor A/C ducting and QC, and I’m sure the problems are not limited to just Keystone. That’s why there is a 10 page thread on this forum titled: Amazing A/C Airflow Improvements I had to replace the vents with some that offered better airflow and tape around the duct vent openings to make sure air wasn’t escaping into the ceiling. The test will be towards the end of July going into August to see if I was successful.

[TX-John]

Originally Posted by John&Genny

John: It’s not just your RV built on a Friday. If anything, it’s a Keystone wide problem with poor A/C ducting and QC, and I’m sure the problems are not limited to just Keystone. That’s why there is a 10 page thread on this forum titled: Amazing A/C Airflow Improvements I had to replace the vents with some that offered better airflow and tape around the duct vent openings to make sure air wasn’t escaping into the ceiling. The test will be towards the end of July going into August to see if I was successful.

I had to tape around all my vents to keep me from cooling the ceiling. I had a 10 degree difference in two different panels and found big holes at the supply vents...

I will check out the tips in the link and see if that helps.

Thanks!!
John

[Chief Mole]

Welcome from the Midlands of South Carolina!