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Old 06-25-2022, 04:53 AM   #1
Kathyfog
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Rear legs not responsive

New 5th wheel owner. Cougar 364 BHL real leveling, stabilizing legs not working. Driver side wonít move up and passenger side is off the ground hanging in air and wonít move down. Both front legs working. Please help. Thanks
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Old 06-25-2022, 05:11 AM   #2
bsmith0404
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Anytime youíre having problems with your auto level, always start by resetting the system. You can do it a couple of different ways, but removing all power from it is what needs to be done. You can do it by disconnecting the power from the brain/control board. Itís typically located in the pass through or front storage compartment. The easiest way is to disconnect the shore power cord and the batteries Just give it a few mins without power to reset and then reconnect and try it.
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Old 06-25-2022, 05:16 AM   #3
flybouy
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Quote:
Originally Posted by Kathyfog View Post
New 5th wheel owner. Cougar 364 BHL real leveling, stabilizing legs not working. Driver side wonít move up and passenger side is off the ground hanging in air and wonít move down. Both front legs working. Please help. Thanks
What year? Are you talking about an auto leveling legs or just stabilizers? There's a huge difference.
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Old 06-25-2022, 06:12 AM   #4
Kathyfog
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2022 auto level legs not moving in rear. Not moving manual. Right rear won’t go down, left rear won’t go up
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Old 06-25-2022, 06:39 AM   #5
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Try the reset first. Also, if all else fails, you can move them manually. I havenít looked at the electric leveling system in over a year, but I doubt theyíve changed them. There should be two spots on the leg (side and top) where you can use a 3/8Ē drive ratchet/drill to raise or lower manually.
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Old 06-25-2022, 06:45 AM   #6
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The manual overrides are on the top and bottom of the jack motor. It takes a 5/16 socket and is an extremely SLOW method.
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Old 06-25-2022, 07:27 AM   #7
Kathyfog
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Thanks for the quick replies. We will cycle power and fingers crossed that will reset but if not, we’ll look for the manual spots to socket it up or down and many then it will reset itself. Again many thanks
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Old 06-25-2022, 07:48 AM   #8
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The manual overrides are on the top and bottom of the jack motor. It takes a 5/16 socket and is an extremely SLOW method.
Dang, I donít remember them being that small of a socket. I thought they were a square plug for a 3/8 ratchet/extension. Guess itís easy to remember something different when you donít own/never had to use one. Thanks for the correction
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Old 06-25-2022, 08:34 AM   #9
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Turn off solar power

Ok, new issue, how do we turn off solar power? Trying to power down but solar power still supplies power
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Old 06-25-2022, 08:42 AM   #10
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Ok, new issue, how do we turn off solar power? Trying to power down but solar power still supplies power
Are you trying to disconnect the solar from the battery(s)?

What are you trying to accomplish?
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Old 06-25-2022, 10:13 AM   #11
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Trying to turn off all power to hope it will reset and we can level
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Old 06-25-2022, 10:16 AM   #12
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Remove shore power and disconnect battery leads. If your monitor panel shows any battery voltage, you’ll. Have to disconnect the panel leads.

What does the auto level display show?
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Old 06-25-2022, 02:22 PM   #13
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First, in order to move the rear levelers manually, you have to scroll through the menu until it says manual level and then press enter. That will enable the drive to the rear. Alternatively you can hook up to the truck (safest) or use jack stands near the landing gear, select auto retract all. This will reset the system. You can then lower the landing gear, unhook the truck or remove the jack stands and then select auto level.
Until you get all the legs fully retracted the system isn’t going to know where they are in relation to the ground or each other.
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Old 06-25-2022, 02:31 PM   #14
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First, in order to move the rear levelers manually, you have to scroll through the menu until it says manual level and then press enter. That will enable the drive to the rear. Alternatively you can hook up to the truck (safest) or use jack stands near the landing gear, select auto retract all. This will reset the system. You can then lower the landing gear, unhook the truck or remove the jack stands and then select auto level.
Until you get all the legs fully retracted the system isnít going to know where they are in relation to the ground or each other.
In GC 3.0 ALL jacks must be extended at least 6Ē prior to rehoming procedure. If one of the OPís rear jacks isnít extended far enough it wonít work.

FWIW, you can do the rehoming without being hitched to the TV as long as the area under the front of the trailer is clear.
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Old 06-25-2022, 03:31 PM   #15
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A lot of people think you can’t retract all with the RV on the ground. It doesn’t matter, it only lowers the nose down until the jacks are retracted, it still sits on them. I store mine with jacks fully retracted all the time. As was mentioned, just need to make sure there isn’t anything under the front, it’ll be very close to the ground. It also makes it easier to wash to front cap, retract the jacks, back up to the front and stand on the tailgate of the truck. Works great.
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Old 06-25-2022, 06:49 PM   #16
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My GC 3.0 doesn’t have a “rehoming” procedure that I’m aware of. It does have a “retract all” which may be the same thing - I couldn’t say. I do know that when I’ve got red lights blinking at me and nothing is working correctly I perform a retract all IAW the owner’s manual and all lights stop flashing and I get a green light.
I didn’t realize the landing gear could be completely retracted without something holding it up. That’ll be handy next wash and wax!
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Old 06-25-2022, 07:12 PM   #17
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If you get an error for any jack, youíll have to clear it. The procedure I outlined does that. Youíve been lucky enough so far not to encounter it, but I can assure you itís there. Out of stroke error or unable to complete autolevel doesnít require this procedure.
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