@htfiremedic
Unfortunately this forum is not run by keystone, only members very pashionate about their ownership in the brand.
This although does sound like a case in which the dealer failed miserably in their PDI and need to correct. The issue should be handled between them and keystone and not you. They excepted money from keystone saying everything was correct on an item they should of caught. Keystone is going off a report which states everything was fine which make it looks like something was removed after the fact. This may be info the dealer is not sharing with you.
Good luck!
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