Journey with Confidence RV GPS App RV Trip Planner RV LIFE Campground Reviews RV Maintenance Take a Speed Test Free 7 Day Trial ×
 

Go Back   Keystone RV Forums > Keystone Tech Forums > Keystone Questions
Click Here to Login

Reply
 
Thread Tools Display Modes
 
Old 02-07-2015, 12:52 PM   #1
tandy2015
Junior Member
 
Join Date: Feb 2015
Location: riverside iowa
Posts: 1
camping world is a ripp-off

I am trying to find out what features our new sptingdale was supposed to have from the factory, anyone have any ideas?
tandy2015 is offline   Reply With Quote
Old 02-07-2015, 12:59 PM   #2
JRTJH
Site Team
 
JRTJH's Avatar
 
Join Date: Mar 2011
Location: Gaylord
Posts: 26,996
I'm not sure why you'd consider Camping World a "rip-off" because you can't find out what features Keystone builds into the Springdale line. That's a pretty broad statement to be making without any specifics to explain your feelings. So, let's just take that with a grain of salt from a first time poster and go from there.

What are you trying to find out with regards to the Springdale line? and have you, by any chance, checked the Keystone website for the specifics regarding the Springdale line? There's also a Customer Service tab where you can communicate directly with the factory to get answers for your questions. The CS rep will probably need your VIN, Date of Purchase and exactly what questions you need answered.

Try:
http://www.keystonerv.com/brochure-archive

http://www.keystonerv.com/springdale/

http://www.keystonerv.com/customer-service
__________________
John



2015 F250 6.7l 4x4
2014 Cougar X Lite 27RKS
JRTJH is offline   Reply With Quote
Old 02-07-2015, 01:32 PM   #3
KanTC
Senior Member
 
Join Date: May 2010
Location: New Mexico
Posts: 1,270
tandy2015,

You didn't offer any info about your potential purchase - no year, no model # (east or west; travel trailer or 5th wheel?) - features can sometimes vary.
A bit more info would be helpful for our members to answer your questions.

If it's a 2015 RV, you can find a list of "standard features & available options" on the Keystone (manuf) website: http://www.keystonerv.com/springdale/

-OR- in a current Springdale brochure:
East http://www.keystonerv.com/media/1800...dec2014web.pdf
West http://www.keystonerv.com/media/1894...alewest_lr.pdf

If a 2014 or older, the brochures are in the archives: http://www.keystonerv.com/brochure-archive

I'm sure others are also wondering..... how is Camping World to blame for the confusion??

ON EDIT: Ooops sorry for the very similar post... typing at the same time as John, apparently

Terri, the Chevy co-pilot
__________________
'06 Chevy 2500HD 6.6L Duramax/Allison 4x4 CC SB
2010 Laredo 265RL {SOLD}
Reese 15K Pro-series (manual slide)
KanTC is offline   Reply With Quote
Old 02-07-2015, 03:49 PM   #4
racin500
Member
 
racin500's Avatar
 
Join Date: Jul 2014
Location: Crossville, TN
Posts: 61
Call keystone and give them your serial number. They will send you the build sheet.

As for Camping World...
__________________
Bob & Debbie
Crossville, TN
___________
2007 Chevy 3500 6.6L Allison, Crew Cab, Dually, Long-bed, 4x4
2007 Everest 295TS
https://www.keystonerv.org/forums/pic...116708&thumb=1
racin500 is offline   Reply With Quote
Old 02-07-2015, 05:03 PM   #5
chuckster57
Site Team
 
chuckster57's Avatar
 
Join Date: Jul 2014
Location: Modesto
Posts: 20,344
We bought our trailer without any printed specs. A quick email to Keystone got them in less than 24 hrs.
__________________

2012 Copper Canyon 273FWRET being towed by a 1994 Ford F350 CC,LB,Dually diesel.
Airlift 5000 bags, Prodigy brake control, 5 gauges on the pillar.Used to tow a '97 Jayco 323RKS.

Now an RVIA registered tech. Retired from Law enforcement in 2008 after 25+ yrs.
chuckster57 is online now   Reply With Quote
Old 02-07-2015, 09:17 PM   #6
GaryWT
Senior Member
 
GaryWT's Avatar
 
Join Date: Feb 2013
Location: MA
Posts: 3,153
What did you expect to get but didn't and why is it Camping Worlds fault. I have never bought a trailer from them but they sell quite a few.
__________________
2013 Premier 31BHPR
2014 F350 6.2L
Soon to be just DW and I
GaryWT is offline   Reply With Quote
Old 02-08-2015, 12:28 AM   #7
Way Of Life
Member
 
Join Date: Nov 2014
Location: Boondocks
Posts: 91
Just purchased a new 2015 Fuzion 325 from Camping World. I had the exact same question as you so I sent my sales rep an email and he got back to me with the spec sheet direct from Keystone within a couple of hours.
__________________
2015 Fuzion 325
2007 Dodge Ram 3500 / 6.7 Cummins
2010 Harley Davidson Ultra Limited
.....and a Yorkie who thinks he rules the world.
Way Of Life is offline   Reply With Quote
Old 02-08-2015, 10:23 AM   #8
ljp
Senior Member
 
Join Date: Feb 2012
Location: SC
Posts: 131
Will the "build sheet" from Keystone identify the position of studs, wiring and plumbing inside the walls?
ljp is offline   Reply With Quote
Old 02-08-2015, 10:33 AM   #9
chuckster57
Site Team
 
chuckster57's Avatar
 
Join Date: Jul 2014
Location: Modesto
Posts: 20,344
Quote:
Originally Posted by ljp View Post
Will the "build sheet" from Keystone identify the position of studs, wiring and plumbing inside the walls?
No it will not. It will identify all the appliances by model and serial number, axles and tires.
__________________

2012 Copper Canyon 273FWRET being towed by a 1994 Ford F350 CC,LB,Dually diesel.
Airlift 5000 bags, Prodigy brake control, 5 gauges on the pillar.Used to tow a '97 Jayco 323RKS.

Now an RVIA registered tech. Retired from Law enforcement in 2008 after 25+ yrs.
chuckster57 is online now   Reply With Quote
Old 02-08-2015, 10:34 AM   #10
JRTJH
Site Team
 
JRTJH's Avatar
 
Join Date: Mar 2011
Location: Gaylord
Posts: 26,996
Quote:
Originally Posted by ljp View Post
Will the "build sheet" from Keystone identify the position of studs, wiring and plumbing inside the walls?
Nothing from Keystone will identify that information. They do not share that type "propriety" information with anyone, not even the dealerships.

Very few RV manufacturers provide electrical, plumbing or framing schematics for their products. There have been a number of threads regarding this. If you do a forum search, you'll find a great deal of discussion, all without any schematics other than this one:

http://www.keystonerv.org/forums/sho...ght=electrical

You probably won't find it any more useful than the one you already have.....
__________________
John



2015 F250 6.7l 4x4
2014 Cougar X Lite 27RKS
JRTJH is offline   Reply With Quote
Old 02-08-2015, 11:24 AM   #11
racin500
Member
 
racin500's Avatar
 
Join Date: Jul 2014
Location: Crossville, TN
Posts: 61
Quote:
Originally Posted by ljp View Post
Will the "build sheet" from Keystone identify the position of studs, wiring and plumbing inside the walls?
If they gave you one, you might believe it!
__________________
Bob & Debbie
Crossville, TN
___________
2007 Chevy 3500 6.6L Allison, Crew Cab, Dually, Long-bed, 4x4
2007 Everest 295TS
https://www.keystonerv.org/forums/pic...116708&thumb=1
racin500 is offline   Reply With Quote
Old 02-08-2015, 03:15 PM   #12
GmaPaTime
Senior Member
 
Join Date: Jul 2014
Location: Currituck, NC
Posts: 356
Makes one wonder if Keystone even defines pre-determined routes and placements for plumbing and electrical lines. From what I've seen behind panels it looks very sloppy. Even the openings for passthroughs are like they punched the holes with a sledge hammer.

I know I can be more critical than most on this subject as I have spent my entire career involved in aircraft manufacturing.

Has anyone ever gone to the factory and watch them lay cable?
__________________
Steve & Amy
2017 Winnebago Aspect 30J
Previously :
2015 Jayco 31UL MH
2015 Cougar X-Lite 29RLI
GmaPaTime is offline   Reply With Quote
Old 02-08-2015, 07:24 PM   #13
JRTJH
Site Team
 
JRTJH's Avatar
 
Join Date: Mar 2011
Location: Gaylord
Posts: 26,996
Quote:
Originally Posted by GmaPaTime View Post
Makes one wonder if Keystone even defines pre-determined routes and placements for plumbing and electrical lines. From what I've seen behind panels it looks very sloppy. Even the openings for passthroughs are like they punched the holes with a sledge hammer.

I know I can be more critical than most on this subject as I have spent my entire career involved in aircraft manufacturing.

Has anyone ever gone to the factory and watch them lay cable?
Yes I have been to the factory in Goshen and spent considerable time watching the line. There's an accounting of what I saw at : http://www.keystonerv.org/forums/sho...highlight=tour

You can see the "disarray" of all the wiring harness components in some of the pictures. There's no way possible for all of those wires to be "routed the same in every RV".....

In this link, in post #8, I talked about exactly what you're asking: http://www.keystonerv.org/forums/sho...highlight=side
__________________
John



2015 F250 6.7l 4x4
2014 Cougar X Lite 27RKS
JRTJH is offline   Reply With Quote
Old 02-09-2015, 04:24 AM   #14
GmaPaTime
Senior Member
 
Join Date: Jul 2014
Location: Currituck, NC
Posts: 356
Thanks John... Very interesting to see how they just THROW these things together. The one photo of the water tank area is exactly how mine looks. I cringed when I first opened the panel for pump and water heater access and realized what a chore if you need to get back there.
__________________
Steve & Amy
2017 Winnebago Aspect 30J
Previously :
2015 Jayco 31UL MH
2015 Cougar X-Lite 29RLI
GmaPaTime is offline   Reply With Quote
Old 02-09-2015, 05:15 AM   #15
JRTJH
Site Team
 
JRTJH's Avatar
 
Join Date: Mar 2011
Location: Gaylord
Posts: 26,996
I'm not sure the term "throw them together" is the right description, but yes, they are not built "exactly the same way" that cars and trucks are built. I think sometimes we expect the "robotic assembly exactness" that the car manufacturers have accomplished. You can't use a robotic welder to install wooden panels or composite trim, so the processes on the two types of assembly lines are very much different.

RV's are built on an assembly line, but are constructed more like "tract houses" than automobiles. If you think about it, the blueprints for a house give the general layout, but not the specifics. In the electrical work, it's up to the electrician whether he secures the romex to the left stud or to the right stud when he makes a switch run down the wall. The objective is to get the switch in the correct vicinity, but very few "same model tract house" have exactly the same locations for switches, wiring runs, HVAC ducting/vents and even plumbing runs. They are "similar" but not "exact". RV's are more like tract housing than automobiles in that aspect.

Could uniformity improve? Yes, but will it? I doubt it, the cost would cut into profits and not improve sales, so the RV industry likely won't adapt any significant changes in assembly line uniformity. It won't improve their "bottom line" enough to pay for the changes.
__________________
John



2015 F250 6.7l 4x4
2014 Cougar X Lite 27RKS
JRTJH is offline   Reply With Quote
Old 02-09-2015, 06:09 AM   #16
GmaPaTime
Senior Member
 
Join Date: Jul 2014
Location: Currituck, NC
Posts: 356
Understood John and maybe "Thrown Together" was to harsh. I agree that these trailers can not be constructed like automobiles, but much could be improved.

Even in home construction, tract or custom, there is some level of pride in the trades with neatness and organization of their work. I don't believe it would cost them anything, or very little at most, to keep the end user in mind with placement of internal components. They know at some point in time these components will either need repair or replacement. It's apparent they just don't care.

I know I'm ranting on and on with this subject but having a Manufacturing Engineering background, it bothers me to see this happening.

I feel better.....
__________________
Steve & Amy
2017 Winnebago Aspect 30J
Previously :
2015 Jayco 31UL MH
2015 Cougar X-Lite 29RLI
GmaPaTime is offline   Reply With Quote
Old 02-09-2015, 06:31 AM   #17
jkohler70
Senior Member
 
jkohler70's Avatar
 
Join Date: Jun 2014
Location: Saint Louis
Posts: 235
As a fledgling shade-tree mechanic, I've often cursed automotive engineers for what little thought they have given to servicing the the vehicle they've designed. It takes a half-day to change the rear spark plugs on the transverse V6 in my Sonata. It requires removing the intake plenum, and multiple hoses and wires. And even then, it's a blind job.
__________________
2012 Ford Expedition EL Limited
2014 Passport 2510RB
jkohler70 is offline   Reply With Quote
Old 02-09-2015, 06:51 AM   #18
Desert185
Senior Member
 
Desert185's Avatar
 
Join Date: Jul 2014
Location: Nevada
Posts: 2,695
Quote:
Originally Posted by GmaPaTime View Post

Even in home construction, tract or custom, there is some level of pride in the trades with neatness and organization of their work.
I feel better.....
"...level of pride..." Now there's a subject for a home study, school, high school, college course. And don't call me dude, son.
__________________
Desert185 🇺🇸 (Retired Chemtrail vendor)
-Ram 2500 QC, LB, 4x4, Cummins HO/exhaust brake, 6-speed stick.
-Andersen Ultimate 24K 5er Hitch.
-2014 Cougar 326SRX, Maxxis tires w/TPMS, wet bolts, two 6v batts.
-Four Wheel 8' Popup Camper.
Desert185 is offline   Reply With Quote
Old 02-09-2015, 07:13 AM   #19
JRTJH
Site Team
 
JRTJH's Avatar
 
Join Date: Mar 2011
Location: Gaylord
Posts: 26,996
Quote:
Originally Posted by GmaPaTime View Post
Understood John and maybe "Thrown Together" was to harsh. I agree that these trailers can not be constructed like automobiles, but much could be improved.

Even in home construction, tract or custom, there is some level of pride in the trades with neatness and organization of their work. I don't believe it would cost them anything, or very little at most, to keep the end user in mind with placement of internal components. They know at some point in time these components will either need repair or replacement. It's apparent they just don't care.

I know I'm ranting on and on with this subject but having a Manufacturing Engineering background, it bothers me to see this happening.

I feel better.....


I agree with you completely, and like you, wish more people had the "level of pride" that we used to accept as "common place". But, being realistic, I don't think we'll ever see that in the mass produced market, so rather than focus on the unlikely, I just look for the best I can find, fix what's not up to my standards and head off to a campground. I know that if I "refuse to buy" because of this issue, it won't make any difference at all since there's 3 or 4 people behind me waiting to plunk down their deposit if I walk away.

There's fewer ulcers and certainly less frustration that way.
__________________
John



2015 F250 6.7l 4x4
2014 Cougar X Lite 27RKS
JRTJH is offline   Reply With Quote
Old 02-09-2015, 09:23 AM   #20
GmaPaTime
Senior Member
 
Join Date: Jul 2014
Location: Currituck, NC
Posts: 356
You are right again.... Lets just go camping
__________________
Steve & Amy
2017 Winnebago Aspect 30J
Previously :
2015 Jayco 31UL MH
2015 Cougar X-Lite 29RLI
GmaPaTime is offline   Reply With Quote
Reply


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

» Featured Campgrounds

Reviews provided by

Powered by vBadvanced CMPS v3.2.3
Disclaimer:

This website is not affiliated with or endorsed by the Keystone RV Company or any of its affiliates in any way. Keystone RV® is a registered trademark of the Keystone RV Company.


All times are GMT -8. The time now is 11:25 AM.


Powered by vBulletin® Version 3.8.9
Copyright ©2000 - 2024, vBulletin Solutions, Inc.