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09-02-2013, 05:23 PM
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#1
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Junior Member
Join Date: Jan 2010
Posts: 6
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Cougar 26bhs fresh water leak
Noticed tank was leaking after it was 1/4 full. Took down the black liner. All hose fitting tight, no leaks, small frips were coming from the corners of the tank. Tought to tell but it looks like the self tapping screws that hold the tank braces to the frame might have rubbed through the tank??? How can the tank be removed?? We have barely used our trailer and it has been good all year until now? Does anybody else think that putting shapr head self tapping screws under neath the plastic tank to rub on is a good idea. Our 2012 cougar has been a pos so far and i bought it because i thought cougars were quality??
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07-12-2014, 08:46 AM
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#2
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Junior Member
Join Date: Feb 2013
Location: Lake Tahoe
Posts: 16
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Hi,
I am just going thru the same pain with a water leak from the fresh water tank.
I removed it yesterday and like yours, the self tapping screw heads rubbed thru the tank.
I would like to know if you were able to come to an agreement with Keystone on replacing the tank. Considering the flawed installation I think they should stand behind their product. I am sure their are others who had to go thru this.
I would like to hear how it was handled by the company.
Thanks
Roger
__________________
2009 Cougar 244 RLS
2007 Dodge QC 2500 5.9l
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07-13-2014, 03:48 PM
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#3
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Junior Member
Join Date: Jan 2010
Posts: 6
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I did end up getting a new tank free from keystone. No help from my dealer who told me my warranty was up by 2 months and they wouldnt help me. I called Keystone direct, explained that this was a mfg defect and not warranty. keystone sent me a new tank to my local dealer which i installed my self this time using carridge bolts because of the smooth rounded head. I also wanted to install it myself as i dont trust the monkeys working at my dealer. its was a easy swap. keystone just wanted to see some pictures of the tank. You will need size specs from your tank as keystone used a couple different sizes of thanks. Hope this helps.
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07-13-2014, 04:19 PM
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#4
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Site Team
Join Date: Jul 2014
Location: Modesto
Posts: 20,237
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Pics for warranty claim are standard for all RV manufactures as far as I know. We even tag the part as sometimes they want the failed part back. Crazy as it sounds, I had to tag for return a 30A fuse that had blown.
__________________
2012 Copper Canyon 273FWRET being towed by a 1994 Ford F350 CC,LB,Dually diesel.
Airlift 5000 bags, Prodigy brake control, 5 gauges on the pillar.Used to tow a '97 Jayco 323RKS.
Now an RVIA registered tech. Retired from Law enforcement in 2008 after 25+ yrs.
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07-18-2014, 07:33 PM
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#5
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Junior Member
Join Date: Feb 2013
Location: Lake Tahoe
Posts: 16
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Boxer, thanks for your encouraging answer. I posted under 5th wheel an update on my progress. The same flawed installation punctured my tank.
I will take care of the install myself for the same reason, I don't trust the dealer. As of now I am still waiting to hear back from Keystone, but am getting tired of waiting. Summer here is to short.
Thanks
Roger
__________________
2009 Cougar 244 RLS
2007 Dodge QC 2500 5.9l
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07-31-2014, 05:11 PM
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#6
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Junior Member
Join Date: Feb 2013
Location: Lake Tahoe
Posts: 16
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boxer, just wanted to let you know, keystone did commit to sending me a new tank. Install is on me. I am happy with that outcome.
Roger
__________________
2009 Cougar 244 RLS
2007 Dodge QC 2500 5.9l
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08-09-2014, 10:06 AM
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#7
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Gone Traveling
Join Date: Oct 2013
Posts: 48
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Hi Everyone. Well you guys got me wondering what Keystone used on our 2013sab fifth wheel for screws. Took down the cover and found they had used round headed self taping screws. I guess they are number 8 size. On the back side the tank wasn't sitting on any of the screws. Front side was and there are very small dimples where the tank was sitting. I don't think any of them would ever rob through but to be sure I had an old leather belt I cut pieces and drilled a hole and layed the leather over the screws. Mission accomplished. Thank you for bringing this up. Sorry you had to replace your tanks.
Harold
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08-09-2014, 10:09 PM
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#8
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Senior Member
Join Date: Nov 2012
Location: Fruitland
Posts: 3,357
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That sounds like a great fix.
__________________
2013 24RKSWE (27ft TT) Cougar 1/2 ton series SOLD 10-2021
2013 Ford F350 4x4 CC 6.7 engine, 8 ft bed, 3.55 rear end, lariat package
Retired from Oregon State Police in 2011 than worked another 9.5 years as a small town traffic cop:
As of 05-2020, I am all done with 39 years total police work. No more uniforms for me.
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