If the lugs sheared, I'd bet that the dealer did NOT retorque the lugs on the axles he wasn't working on. I'd even go a touch further and suggest that the repairman most likely didn't use a torque wrench on any of the lugs, rather, most likely ran them tight with an impact wrench and signed off on the workorder.
In all the years I've bought tires and stood in the waiting area watching them being installed, I can count on one hand the number of times I actually saw a torque wrench come out of a tool box. Back then, with less experience, I didn't realize the value of proper torquing. Now, if it ain't torqued, and if I don't see it being torqued, I'm not pulling out my wallet. That's been a "at the start of the game, tell 'em early" rule for a number of years.
Yes, at the Ford dealership, when I get "the works" oil change (with tire rotation), they come to the service waiting area to get me to watch the torque. Simple, effective and I know it's right.
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John
2015 F250 6.7l 4x4
2014 Cougar X Lite 27RKS
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