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In my last 2 previous campers, the stove was located in a U shape type counter top, with one side of the stove near the side of another cabinet. The heat generated from the stove top was incredible if using all 3 burners at the same time. Finally, we learned the only way to keep the back wall and the cabinet wood beside the stove from feeling so hot it felt like it was about to catch fire, was to use only one burner at a time, and that was the front burner, with a window open and the exhaust fan in the ceiling running.
If yours is enclosed on one side, then it simply got too hot. Keystone will tell you the problem is on you. There was nothing wrong with stove/oven and there was nothing wrong with the wall or the rubber back splash. They will claim it's user responsibility and you're stuck with it.
There are many posts of different forum sites where folks have installed new back splashes around their stoves and kitchen sinks. If you are mechanically apt in even a narrow way, this is a project you can tackle yourself. It's just a matter of finding a new material to use as a back splash that won't melt under heat. Remove the old, replace with new and move on.
And in the future, you are now aware of the massive amount of heat that gets trapped there. Adjust how you use the stove / oven. It's the only way.
My current camper stove is wide open on both sides. It does not collect heat. But the hood and cabinet above it get's extremely hot if all 3 burners are on. This is another reason why we fix means almost 100% of the time outside.
Now, our oven works great! It doesn't throw that much heat, surprising, it works well.
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2019 Montana High Country 375FL
2014 Chevy Duramax HD 6.6 - 3500 Diesel Dully Long bed Crew Cab
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