Refrigerator won’t cool

Jestep95 · 06-20-2018, 04:03 PM

I have a 2016 keystone Hideout I’m currently at our summer campground where we have a spot all summer and 3 days ago I ran out of propane while I was at work my wife had the tanks filled and hooked them back up well after doing so the refrigerator quit cooling it is still getting propane the burner lights and everything thing is doing like it’s supposed to but it won’t cool I’m not getting no check lights on the fridge please help I’m not ready to pull out yet. Thanks for any help

travelin texans · 06-20-2018, 05:02 PM

Does run on electric or are not plugged in? Sounds like a problem with gas if it ran before filling the bottles. Might try closing the bottles wait a bit & then open the valve slowly, sometimes opening too quickly the safety valve will not let gas out.

ctbruce · 06-20-2018, 05:18 PM

1. Are your batteries charged?
2. Is your battery disconnect off?
3. Do your stove burners light?
4. Are you plugged into shore power?
5. Can you post a picture of your control panel lights?

Jestep95 · 06-20-2018, 05:23 PM

Does not work on electric either the refrigerators check light does not come on indicating something is wrong the flame on the burner is consistent it does not flicker and it stays lit

Jestep95 · 06-20-2018, 05:27 PM

Battery is charged
Battery disconnect on
Stove lights as well as the burner on the fridge and hot water heater
I am plugged in to power
No lights on in the panel

ctbruce · 06-20-2018, 05:56 PM

Ok, down to WAGs. Since you're plugged in. Is a breaker thrown? Wiggle them, when they trip they don't look much different than when untripped.

How long was it off? It can take hours to cool back down. Since you do not have any lights on, I'm wondering if your control board may have gone out?

Hopefully some others will chime in soon.

**chuckster57** · 06-20-2018, 06:17 PM

make and model?

Jestep95 · 06-21-2018, 04:22 AM

2016 keystone Hideout 308BHDS

notanlines · 06-21-2018, 04:30 AM

Chuckster might be looking for the make and model of the refrigerator also.

**flybouy** · 06-21-2018, 04:30 AM

I think Chuck was asking make and model of the fridge. I would shut fridge off for a few min, then try it again and see if you get a fault light. It's easy to trip the overfill/ leak valve on propane tanks. To reset lp valve turn all lp appliances off, close tank valve, wait a min, then SLOWLY reopen valve and turn on appliance. Hope this helps.

**chuckster57** · 06-21-2018, 04:39 AM

Quote:

Originally Posted by notanlines

Chuckster might be looking for the make and model of the refrigerator also.

Yup. Easier to offer help if we know what make/model the fridge is. Blue indicator lights lead me to think it’s an Atwood Helium.

Jestep95 · 06-21-2018, 05:08 PM

Sorry it is a Atwood Model # HE-0601

**chuckster57** · 06-21-2018, 06:28 PM

Here is a link that should help:

http://atwoodmobile.com/manuals/refr..._Manual_11.pdf

B-O-B'03 · 06-21-2018, 08:53 PM

Quote:

Originally Posted by Jestep95

Sorry it is a Atwood Model # HE-0601

I hope there is no problems with the fridge, I believe they are impossible to get parts for, since Dometic bought the line from Atwood and discontinued it.

-Brian

Jestep95 · 06-22-2018, 04:07 AM

Ok so after checking a few things here is what I have I checked the battery which is reading 13.11 volts the flame is burning a perfect blue like the manual says it should the coil on the back of the fridge I can hear liquid dripping in it I’m still not getting a check light on the fridge

**chuckster57** · 06-22-2018, 04:49 AM

JMO abut I’m thinking your cooling unit has failed. Is any part of the tubing hot? If not then the only other check would be to make sure the flue is clear and the heat from the flame/element isn’t blocked.

Take the wind guards off, turn off the fridge. Using compressed air and a blower nozzle, blow up the tube just above where the flame would be. There is a spiral piece of metal called a diffuser hanging in there and we have seen buildup of soot affect cooling. Other than that I hate to be the bearer of bad news but I think the fridge is done.

Jestep95 · 06-22-2018, 05:00 AM

Every inch of the tubing gets hot could it be thermometer inside the fridge?

**chuckster57** · 06-22-2018, 05:03 AM

Probably not. You could try changing it but I don’t think it will help. Failed thermistor usually results in a lukewarm cooling unit.

Jestep95 · 06-22-2018, 05:11 AM

Well this sucks lol I just keep thinking it’s something simple because it worked fine until I run out of gas and had the tanks filled put them back on and now it don’t work . Thank you all for your help I really appreciate it.

**JRTJH** · 06-22-2018, 07:21 AM

Dometic refrigerators have two glass cartridge fuses on the control board in the back of the unit. I haven't worked on many Atwood refrigerators and can't find my service manual right now, but there may be a fuse on the control board. If so, when you ran out of gas, you may have activated a "fail-safe" circuit that blew that fuse ????

WAG, for sure, but have you checked the control board for a blown fuse?

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