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Old 05-23-2013, 06:54 PM   #21
JeffS
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A message from Roland LeBay

Did you name your trailer "Christine"
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Old 05-24-2013, 01:08 PM   #22
laidback
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Have you tried resetting it? Turn it on and down on the left bottom corner there is a little hole push it in with a paper clip. Mine was doing that Jensen said to reset it. ( Didn't work. ) Called them back they said bad software gave me a code and Keystone sent me a new one.
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Old 05-28-2013, 02:19 PM   #23
AlCorr
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Have you tried resetting it? Turn it on and down on the left bottom corner there is a little hole push it in with a paper clip. Mine was doing that Jensen said to reset it. ( Didn't work. ) Called them back they said bad software gave me a code and Keystone sent me a new one.
Thanks for the advise, I'll try resetting the radio. Do you still have the phone number for Jensen?
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Old 05-28-2013, 03:54 PM   #24
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Estone DVD Problem

Let me add to this issue, we have a 2013 Cougar 293SAB, had trouble with the DVD loading discs, so the dealer replaced the unit under warranty. This past weekend, the DVD unit came on in the middle of the night with a noise as if it was trying to load a disc, but no disc was in the unit. I haven't been that happy with the entertainment system and would like to upgrade; any recommendations?
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Old 05-29-2013, 03:16 PM   #25
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Thank for the advise, you must have put a lot of though in that!
Yeah Al, I did put SOME thought into it. I'm on my 4th fiver and know from experience that they put the cheapest possible components into them. If its under warranty go see the dealer for a new one and if not,go BUY a new one. Maybe you didn't like what I said, or the blunt way I said it,but I stand by my original statement. Its obviously defective and nothing on the internet is going to change that.
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Old 05-29-2013, 03:41 PM   #26
laidback
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I can't recall the number now, but it is in the manual that came with the trailer. I haven't had any problems since I put the new one in. When they gave me the code I called Keystone and they sent the new one to me. Installed it in 5 min.
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Old 06-01-2013, 06:21 AM   #27
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Well if alarm was set to 00:00 the that would be midnight and explains why some of you had the radio come on at night. A reset should clear that but maybe earlier firmware has a default of that time. I have had no issue with mine but am still trying to figure the dam thing out. I need to dim the display at night and I did it once and for the life of me can't figure out how to do it again. And yes...I am a man who hates to read destructions! Good luck to all. I will be adding a 3rd pair of speakers to mine soon.
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Old 06-02-2013, 05:41 PM   #28
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I'm telling you, its a bad unit. It is a well known problem with this unit. Return it for a new one and problem solved. It will save you a lot of time trouble shooting.
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Old 06-07-2013, 02:02 PM   #29
AlCorr
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Does anyone know if the radio has a 2 year warranty?
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