Lost the whole freakin' escape window!
That's right - on the final leg of our Zion National Park, Grand Canyon and Sedona Arizona trip in May we stop for diesel and. . .the entire escape window in our 2011 Raptor 300MP was gone. Only the piano hinge at the top of the window frame was left. The day/night shade was sucked out also. Geez, that sure put a damper on the last two hours of our drive home and an otherwise wonderful vacation.
A word of advice; put a large rubber band, velco strap or whatever works around the push lever and plastic lever holder when traveling to keep that thing in place. The lever was soundly set in the plastic holder when we left that morning. I'm pretty much a detail guy and that lever was where right where it was suppose to be when we left the RV park. The second worst part however, was Keystones refusal to replace it under the warranty. It was, as they stated after all, an "incidental item" and not covered under warranty. I didn't think it was so incidental! Just trying to speak with Keystone and get them to return my calls was a huge frustration. Hey, they got what they wanted - another unit sold.
I can't say with any certainty any other RV manufacturer would have handled it differently.
Still livin' and learnin'. Hey, I'll make it right with my $$'s and next RV purchase.
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Rick & Carol
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