Extended warranty questions

[dgworek]

We purchased the extended warranty with our trailer and I wondered if you can only use it at the dealer you purchased your camper from? I ask this because every time we try to service our trailer it takes weeks to get in. The services is good once they are able to get to the trailer but we currently have an emergent issue with our fridge and can't get anyone to call back of give us answers. The largest camping store in the area and they only have 2 service techs.