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Old 03-22-2020, 04:53 AM   #1
rabbit59
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Electrical Question 22rbs

Ok, I need experienced TT owners. People that aren't afraid to work or fix small issues. Keysone had a recall on my model , 2020 keystone 22rbs cougar. They had to move a wire in solar power to the right side of breaker panel for protection. Well, now the outlet for massage chairs in dining tipout doesnt work. I know its the second breaker from bottom as my sister and brother in law bought the same trailer and his works still. He informed me of breaker to chairs. My question....how to get access to back side of panel? I'm sure a wire just came off and dont want another 80 mile trip to closest dealer if I can do this. Any help would be appreciated. Also...are there repair manuals or schematics available for some Keystones? Thanks all....
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Old 03-22-2020, 06:12 AM   #2
chuckster57
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The solar wire recall wouldn’t affect the chairs. The solar wire would be part of the 12VDC stuff and the chairs are 110VAC.

Let’s start with the simple things: are you plugged into shore power and are you sure your getting power? Next thing is to check the outlet(s) that the chairs plug into. The chairs will have a couple of small cables that plug in, if everything else checks ok, then look at those, underneath the chairs.
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Old 03-22-2020, 08:03 AM   #3
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Is it possible those outlets are on the GFCI circuit and the GFCI tripped? In my trailer, there are several GFCI outlets chained together but only one has a reset button on it. If one goes out they all go out. The one with the reset button is in the bathroom. It might be worth it to check.
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Old 03-23-2020, 02:09 AM   #4
rabbit59
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Thanks Logan....I see a gfci reset on main panel. But I wondered if one of the outlets did. Thanks...I'll look this morning...
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Old 03-23-2020, 02:58 AM   #5
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If its popped, the GFCI won't reset without shore power. Are you plugged in?
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Old 03-23-2020, 10:08 AM   #6
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Something like this non-contact induction voltage tester is a handy tool to have with you.

It shows presence of voltage without having to stick probes into anything.

Great for checking continuity through a breaker or voltage in a wire or at an outlet.
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Old 03-23-2020, 12:03 PM   #7
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Quote:
Originally Posted by rabbit59 View Post
They had to move a wire in solar power to the right side of breaker panel for protection. Well, now the outlet for massage chairs in dining tipout doesnt work. I know its the second breaker from bottom as my sister and brother in law bought the same trailer and his works still. He informed me of breaker to chairs. My question....how to get access to back side of panel? I'm sure a wire just came off
If in fact they broke or disconnected the wire to the second breaker, you don't need access to the rear to work it. Just take off the faceplate (after unplugging from shore power), then pop that single breaker (pry towards you on the proper end). It should come out with one black wire screwed into it. If the wire is missing, or broken off short, then you may have to get in back to fish it.
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Old 03-25-2020, 04:06 PM   #8
rabbit59
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Ok everyone....I was busy with a sick puppy...but I got to it and Logan x was correct. The one gfci outlet with a reset, the bathroom. Thanks Logan X!!! And thanks everyone for input!!
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Old 03-25-2020, 05:06 PM   #9
Logan X
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Quote:
Originally Posted by rabbit59 View Post
Ok everyone....I was busy with a sick puppy...but I got to it and Logan x was correct. The one gfci outlet with a reset, the bathroom. Thanks Logan X!!! And thanks everyone for input!!
I’m glad it was an easy fix! Thanks for letting us know.
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Old 03-25-2020, 05:12 PM   #10
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Quote:
Originally Posted by SummitPond View Post
Something like this non-contact induction voltage tester is a handy tool to have with you.

It shows presence of voltage without having to stick probes into anything.

Great for checking continuity through a breaker or voltage in a wire or at an outlet.
Harbor Freight has a coupon in the Parade Magazine this week for their non-contact tester. $3.99 with coupon, $5.99 without. https://www.harborfreight.com/electr...ter-63919.html
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Old Today, 08:08 AM   #11
Folkie
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Quote:
Originally Posted by rabbit59 View Post
Ok, I need experienced TT owners. People that aren't afraid to work or fix small issues. Keysone had a recall on my model , 2020 keystone 22rbs cougar. They had to move a wire in solar power to the right side of breaker panel for protection. Well, now the outlet for massage chairs in dining tipout doesnt work. I know its the second breaker from bottom as my sister and brother in law bought the same trailer and his works still. He informed me of breaker to chairs. My question....how to get access to back side of panel? I'm sure a wire just came off and dont want another 80 mile trip to closest dealer if I can do this. Any help would be appreciated. Also...are there repair manuals or schematics available for some Keystones? Thanks all....
I have the same model w/off grid solar but have not heard of a recall. Can you send me a link so I can find out if it applies to me? It's extremely frustrating that I can't get a wiring diagram for the unit! Thanks
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