[Campy]

This might be hard to explain but are the arms folding back in correctly? My 14 Cougar has issues with the awning and I found that the arms mounted to the wall are not parallel and don't close completely therefore pulling the fabric mount loose from the wall at each end. I have measured mine and it can be easily fixed if I shorten the roller tube by 3/4 inch, no easy task but better than redrilling the wall to correct the misalignment. Get a safe ladder and go up and look at the ends of the arms when folded up and see if the arm is "overlapping" the track not letting the arm go completely to the wall.