You're welcome.
You "can" contact KS directly, but you generally have to go through a dealer, and to GET anything from KS you DO have to go through a dealer. If I were you though and going to replace the radio, I'd go to Crutchfield or a reputable mobile sound supplier and get a "good" automotive radio.
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2014 Raptor RP300MP w/ Rear Patio Party Deck, Folding Side Ladder, 6 Point Level Up, Carlisle Radial Trail HDs
2004 2500HD D/A CC SB - TTT Mirrors, Prodigy BC, 18K Pullrite Superglide, NEW Fuel Injectors 11/2015 (ouch)
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