If they're like mine, you have to pull hard. A little side to side wiggle helps someone, but carefully!
and don't feel bad ... I asked the same question (pictures of mine here)
http://www.keystonerv.org/forums/showthread.php?t=13568
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2010 Laredo 245RL
2007 Dodge Ram 2500 CTD 4x4
Andersen Ultimate Gooseneck mount
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