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Old 10-23-2014, 09:44 AM   #21
JRTJH
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Join Date: Mar 2011
Location: Gaylord
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Quote:
Originally Posted by twolabcamper View Post
Good advice.
Going to the Atlantic City show next week.
We are in PA, so I assume a PA dealer will do the warranty work from a NJ purchase?
Probably not, at least not if it interferes with work scheduled for customers who bought at this dealership. If you're concerned whether or not he will do your warranty work, just call the dealership, tell them you're concerns and ask if they will provide you with warranty support and be sure to ask "under what conditions". You may get the answer that Keystone requires them to say which is, "Yes we will support your warranty" but if you dig a little deeper, you'll find that they will only work on your trailer if there is no "present customer trailer that needs work." At some dealerships, if you didn't buy from them, call to schedule warranty work, drop it off on the day scheduled and one of their customers brings in "unscheduled" work, they will park yours in the back lot and work on the customer's trailer even though it was not scheduled.

Be sure to get a clear understanding of how they will support your trailer that was not bought at their dealership.
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