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My 378BH had the same issue in both the inside radio and the outside kitchen radio. If you pull the radio out the FM antenna will be coiled up behind the radio and not extended at all. I ran mine up the wall and attached it to the tv mount to keep it from falling down. Now the FM radio works great.
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2023 Avalanche 378BH
2015 Chevy Silverado 3500 HD
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