Hello Chris, welcome to you and your DW to the forum!
Sorry to hear of all the issues you folks are having with your Cougar, but rest in the knowledge that once you have them fixed, it will be done right.
Enjoy your travels and stay safe!
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Gary & Deb (44 years)
RV: Keystone 2013 Alpine 3495FL
TV: 2014 RAM 3500HD Laramie Long Box, 6.4 HEMI, 4x4, 4.10's, with Mopar Puck system, and a B&W Companion hitch.
Retired Firefighter/EMT.
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