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Old 10-12-2020, 11:21 AM   #76
HAIR FARMER
Junior Member
 
Join Date: Oct 2020
Location: Toronto
Posts: 1
Quote:
Originally Posted by Happy Dad View Post
Our 2019 Cougar 34TSB has the iN-Command system. The trailer has the Polar Package so I thought I'd see how well the furnace performs in our Nebraska winter. The furnace will not fire. I trouble shot it and searched the web high and low.



I then called ASA Electronics, makers of the iN-Command. They informed me there is indeed a problem. The system will not work when the temperature is below 40 degrees F. They say it is an issue with a circuit on the Dometic furnace and that Keystone is very aware of the problem.


I next called my dealer and they are also starting to hear about the problem. The gentleman there who knows the most about it is on vacation so I left him a message to call me with with a status update on how Keystone plans to address the problem.



Just a heads up and stay tuned.
HAPPY DAD
I have exact same issue with my 2019 30LRS
I did open ext furnace access cleaned sail switch
And reset furnace THEN she fired up.... however
Thermostat fails to respond to drop in temp and
Propane dose not ignite.... very frustrating... thx
Your post HD.... comforting .... holiday today in
Canada But I’ll contact my dealer tomorrow!!!
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