[JRTJH]

Knight rider,
You may strike out with Keystone on the end cap spider cracks. Possibly your dealer can resubmit the claim with additional information and get a better result???

As for the Awning. After the "Keystone 1 year warranty" there is an additional warranty from the manufacturer on many products installed in your RV. If the awning is a Dometic A&E 8500 or 9000, the warranty is 3 years for parts and 2 years for labor and covers manufacturer's defects with some of the components but not all of them. You may want to contact Dometic directly to see if you're covered.

Pretty much, Keystone stops honoring the "remainder of the warranty" once the first year has passed and it's up to your dealer or you to contact the manufacturer of that component.