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If your truck front end was messed up and the steering wheel shimmied when you drive it, would you send pictures to GM or Ford and wait for them to call you????
Your owner's manual is specific in saying "To obtain warranty service, contact your dealership". It goes on to say, "If the dealer is unable to repair your trailer or you are out of the area and can not locate a dealer, contact Keystone for a list of dealers in your area".
The first step in getting your trailer repaired is for a DEALER (not you) to report the objective findings to the Keystone warranty section. What you're doing is "sidestepping the company system" and expecting it to work as designed....
If you haven't done so, call your dealer when they open in the morning.....
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John
2015 F250 6.7l 4x4
2014 Cougar X Lite 27RKS
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