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**chuckster57** · 11-02-2018, 04:28 PM

Getting warranty work done at “the dealer of your choice” isn’t an option in the RV industry. Auto dealers are “franchises” and the manufacturer can dictate that “any” dealer work on their product. RV dealers can pick and choose who’s product they want to sell, and who’s units they will work on.

No money to be made in warranty work so some dealerships ( one of my previous employers) doesn’t do any. My current employer does warranty work on customers units that bought from us. We have done work on units for “non customers” but limited the list to 5 items.

I would press the issue because we have seen lots of “good will” repairs when close to the warranty period.

11-02-2018, 04:28 PM	#15
chuckster57 Site Team Join Date: Jul 2014 Location: Modesto Posts: 20,345	Getting warranty work done at “the dealer of your choice” isn’t an option in the RV industry. Auto dealers are “franchises” and the manufacturer can dictate that “any” dealer work on their product. RV dealers can pick and choose who’s product they want to sell, and who’s units they will work on. No money to be made in warranty work so some dealerships ( one of my previous employers) doesn’t do any. My current employer does warranty work on customers units that bought from us. We have done work on units for “non customers” but limited the list to 5 items. I would press the issue because we have seen lots of “good will” repairs when close to the warranty period. __________________ 2012 Copper Canyon 273FWRET being towed by a 1994 Ford F350 CC,LB,Dually diesel. Airlift 5000 bags, Prodigy brake control, 5 gauges on the pillar.Used to tow a '97 Jayco 323RKS. Now an RVIA registered tech. Retired from Law enforcement in 2008 after 25+ yrs.