May seem like a dumb question, but are you sure you are connecting to the cable connection and not a satellite connection? My trailer has both, I'm lucky that they are beside each other but I have read that some trailers have them in different locations from each other and the cable connector may be hard to find.
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Jerry & Debbie
with Fur Babies Sasha & Sam
2018 Alpine 3401RS
2019 Ford F350 SRW
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