Quote:
Originally Posted by P & T
My brand new Raptor is shutting off frequently and I just set up the app today. The app has been solid whereas the touch screen has been spotty. I figured it might be a firmware/bug thing, but I've been looking at a bypass toggle setup just to skip the touch (still use the app) and have peace of mind. I wasn't thrilled to have a touch only feature but I can work around that, I hope. I'll be calling the warranty folks when I get back from my trip. Good luck!
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Mine is the first generation so the touchscreen uses Bluetooth to connect to the BCM, my phone connect to the touchscreen via Bluetooth.
The issue I have is the touchscreen loses connection with the BCM so anything turned on gets shut off when this happens.
I'm being told by their customer service is the only remedy is and expensive upgrade or deal with it.
I'm gonna look into possibly adding a few switches for some things.
Just think it's crazy that they would admit their system is an issue knowingly and expect us to have to pay for the fix. That should be their bullet to take.