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Old 03-15-2021, 05:41 AM   #5
gregrc75
Senior Member
 
Join Date: Jul 2011
Location: Fairhaven, MA
Posts: 354
Quote:
Originally Posted by flybouy View Post
This advice is too late for the posters above but is offered to anyone reading this. The key to a successful outcome IMO is to document the condition of the trailer when you place it in the dealer's hands. Take photos, LOTS of photos. I would get a print out of the photos and and hand them over to the dealer with a written list of any defects (ex. "scratch on inside of bathroom door at towel hook approximately 3" long in photo #16). Doing this can save you and the dealer a lot of headaches down the road. When a project that's that extensive and over a span of weeks the dealer is not going to remember if there was a nick in the molding or a scratch in a cabinet door when you dropped it off.

When I was working I traveled extensively and rented more cars than I care to think about. I was in the habit of taking photos of the car I rented when I picked it up and when I dropped it off. Twice I had the car rental agency in St. Louis try to blame me for damages that I can only guess their lot person was responsible for. On both occasions an email with the photos attached promptly put an end to their claims.
Good advice. Fortunately I thought of this when we dropped it off and took about 60 photos. I also walked all around the outside and also the inside and made a clear video incase I did not take a photo of a certain area.
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Greg
2022 Cougar 25RDS
2024 GMC Sierra 2500HD gas
Fairhaven, MA
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