It really is more about the dealer than the OEM. Most folks who have a negative experience is more directly due to a dealer who doesn't advocate well vs. the willingness of the OEM to solve a problem. I have found Keystone fairly easy to get a hold of and find they are willing to talk with me. They may provide insight but will typically point you back to your dealer.
Fortunately I had heard enough of that advice from these forums before we bought. After deciding on going with Keystone I researched dealers that sold them. I found a great one and they have been great in getting issues resolved.
Whatever you decide to buy, make sure you pick a good dealer.
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Jeff & Sandi (and Teddy - 7lb Schnorkie)
2018 Montana High Country 305RL
2015 RAM 3500 Crew Cab 4x4 DRW
Demco Recon Hitch on RAM Puck Ball
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