[roberthensley491]

Just crazy that a major builder like Keystone can have such poor quality control. I have a 2020 Keystone 367 Fuzion Impact Edition Toy haul bought August 2020. Camped in it just a few trips and second major problem with the frig. First problem was when we picked it up, my mistake I was in a hurry to get home, picked trailer up in Kansas and was heading home to Idaho, so I did not have dealer turn the frig on, I just assumed it would be good. Get it home turn frig on and a breaker pops. Reset it and it breaks again. Cannot figure it out, finally traced every appliance on that breaker and determined it was the frig. Took to dealer and they found the mother board was attached to the back of the frig metal to metal no protective rubber case so it fried the board. Keystone refused to fix saying I must of removed it, like that’s what we do with brand new trailers. Lucky the dealer in Kansas, Becker’s trailers stepped up and paid for the repairs, but how did it even pass quality control, lucky it did not burn the trailer down. They replaced the board. Did not camp for a few months, fired up frig worked great inside my garage, took it camping and it stopped cooling all together. Took to dealer they said cooling unit burnt out because keystone factory installed it wrong. Had the cooling fans backwards, had the fan switch wired wrong, no instillation or ducat work to push air/heat out vents, which dealers claims caused the cooling unit to fail. $2000 to $4000 fix. Of course trailer is now one year, 10 days old, and 10 days past Keystones one year warranty, they said not their problem, no warranty with them, lucky Norcold has 3 year warranty and will cover replacement. But how is crap getting thru any quality control if u even have one. Pretty sad these trailer companies have no pride in workmanship and refuse to back their products when they know it’s their fault. Just needed to vent, so getting done with camping, u expect new stuff should work a few years.