Keystone RV Forums - View Single Post - 2018 Keystone Passport 2810bh top bunk falling off wall

Booch · 04-08-2020, 11:55 AM

Noticed some sagging in the top bunk when I went to check on the RV a few weeks ago. Pulled the mattress and sheet off and wow, it's basically falling off the outside wall. Lots of discoloration, and split wood, and looks like water damage.

The window was shut, it's actually never been opened that I know of, as my family is all about the A/C. And even with the 300lb limit, there hasn't been anyone up there over 200lbs, because I don't think it'd hold 200lbs by the looks of the construction.

There's a 3 year structural warranty, but it's being called damage and not covered. Of course it's damage, but I don't really think it's my fault.

Anyone else had to fight this battle with the dealer/manufacturer?

04-08-2020, 11:55 AM	#1
Booch Junior Member Join Date: Jun 2018 Location: St. Louis Posts: 16	2018 Keystone Passport 2810bh top bunk falling off wall Noticed some sagging in the top bunk when I went to check on the RV a few weeks ago. Pulled the mattress and sheet off and wow, it's basically falling off the outside wall. Lots of discoloration, and split wood, and looks like water damage. The window was shut, it's actually never been opened that I know of, as my family is all about the A/C. And even with the 300lb limit, there hasn't been anyone up there over 200lbs, because I don't think it'd hold 200lbs by the looks of the construction. There's a 3 year structural warranty, but it's being called damage and not covered. Of course it's damage, but I don't really think it's my fault. Anyone else had to fight this battle with the dealer/manufacturer?