My dealer did that to me as well with my outback. Sold me a 1200 tongue weight hitch once loaded could tell it was to much for hitch. Threw it to the side and bought a new hitch for 14,000 lbs and 1400 lbs of tongue weight. Also with 3/4 ton truck. Since all is right and good in the world. Much easier to hook and within hook and rides much better.
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