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Same issue: New Keystone 5th wheel, discovered on first check-out trip Sewer Valves (black and grey) were left OPEN by dealer from "PDI". Since it was a new trailer, I was not aware position of lever was in OPEN state. Needless to say, it was a messy dump experience.
Now the valve also leaks WHEN CLOSED as well. So second dump was also a mess.
In January I asked for repair, schedule for 20 days later. STILL WAITING for authorization for troubleshooting.
1) why didn't PDI tech close the valve.
2) why didn't PDI tech find the leak in the first place.
3) why is it no response of repair after nearly 3 weeks in the shop.
Last night I wrote to keystone, will be visiting dealer (Camping World, Valencia) soon. And yes, the check for purchase is instantly cashed...
Sign me as NOT a HAPPY CAMPER!
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