[notanlines]

I actually like Texan's idea, but also realize that isn't the correct way to handle the situation. You've learned a hard lesson about what dealer to use, but I think that your best bet is to face the GM directly like was suggested before and cover this very business-like. If he doesn't tell you that the RV will be repaired immediately, don't make any threats or demands. Simply take to social media and to the BBB. Also go to their website and to any other RV sites they may be mentioned and tell what happened. Always give them the lowest rating possible, but don't fabricate any tales. And once this is fixed, remember who you DON'T go back to. Another thing, you should have started your original post with the name of this dealership AND the name of the general manager. Take control of your situation if you haven't already.