[CaptnJohn]

I know couples that own newer Outback and are happy. They were aware of this going into their purchase and research indicates it should not happen on their trailers.

If this was not noticed at the time of purchase by the buyer it is unlikely the seller was aware.

At 11 years old entry level trailers are nearing the end of projected life span. Nothing should be a total surprise.

The big chuckle came expecting Keystone to provide assistance in a situation such as this. I do know like the buyer I’d be disappointed and frustrated too. For that reason I always buy new and trade/sell every 3-5 years.