It sounds like the control unit in the rooftop part of the control system is not functioning properly. If it was doing it before they changed the thermostat and still doing it after they changed it out, it's not the thermostat and it's probably not the wiring connections. My guess would be the control unit "up top"....
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John
2015 F250 6.7l 4x4
2014 Cougar X Lite 27RKS
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