[JRTJH]

Scott,

You're in a "bit of a jam" right now. With you being so far from your trailer, you're going to have problems getting the information on the axle decal. The reason Keystone can't/won't give you the information on what axles are installed on your trailer is because there "may be an alternate axle" that was installed on that "one off supply problem day on the assembly line"... Yes, they are "supposed to all be the same" and Keystone is "supposed to track axles by part number/serial number for NHTSA, but.....

So, rather than "look it up in their records (that might reveal a mistake and cause NHTSA issues if reported by you that Keystone is wrong) their "always answer" is "You must get that information from your dealer". And the dealer will "give you that information by crawling under the trailer and reading the axle decal"......

Dexter, without knowing what Keystone installed, is essentially "helpless to help"....

With the information on that axle decal, any Dexter dealer or the Customer Support can give you exactly what components are installed on that assembly, right down to the races, bearings, brake assemblies, seals, backing plates, springs, shackles, pins, equalizers, etc..... But, without the "decal" Keystone won't "reveal a possible mistake" and Dexter "can't tell you what they don't know" (what's installed on your trailer)…

So, in a "round about way" it is a "state secret"... Keystone doesn't want to risk revealing to the state that they might have an accounting error on what's installed... Of course, this is just my "best guess" and not a "revealing insight into Keystone deficiencies"....