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Old 06-04-2017, 01:04 PM   #45
theallde
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Join Date: Feb 2015
Posts: 190
Update:

Just rec'd response from Keystone "You stated that your technician indicated that there is no sign of water damage so if you want Keystone to review this repair for possible participation, we would need an authorized dealer to submit the information to our Service Department".

My challenge now is, my service/independent RV dealer (who employs certified technicians) is "not" an authorized Keystone repair facility and the authorized Keystone repair facility (Camping World, etc.) were backlogged by 2 months for body work. Also, what would an authorized dealer now do to determine that water damage caused the cap slipping - remove the entire rear cap again.

Lesson learned (the hard way) - deal with only authorized dealers regardless of backlogged work or distance from where your RV is located.
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