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The Andersen is pretty simple, next time out try this. When hooking up make sure your nuts are loosened to the last thread on the bolt. That should give you enough slack in the chains to hook the triangle plate up to your ball hitch (even if your not complete straight). Once the triangle is attached put all the weight of the trailer on the trailer jack by jacking up the trailer. That will make tightening the nuts on the bolts very easy, if the nuts get hard to tighten go up some more on the trailer jack. Once your tight with however many threads showing from your intial set up lower the trailer and your off. Unhooking is the same but in reverse. When unhooking put all the weight back on the trailer by jacking up the trailer jack up, then loosen your nuts from the bolts. Then lower your trailer enough to unhook the triangle plate and tongue latch. IF that doesn't make sense find some You Tube video's maybe that will help.
I've ran this hitch for 3 years.
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