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Old 08-05-2014, 06:44 PM   #8
JRTJH
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Join Date: Mar 2011
Location: Gaylord
Posts: 26,985
Littleking,

You just documented the issues you're having in a factual and readable format. Copy it into a word document, print 3 copies, hand deliver one copy to the general manager of your dealership the next time you're there. Call to be sure he will be available and hand him the copy of what you posted here. Let him read it and listen to his response. That will help you determine whether to continue your relationship with that dealer.

Send the second copy to Keystone and ask them to please help you resolve your issues. Tell them in your letter what the GM of the dealership told you. If it's all BS, then factually and professionally tell Keystone how you feel.

Keep the third copy to deliver to the BBB if you're not satisfied with Keystone's response.

I do partially blame you for some of the issues. If you read any advice given here to new owners, it's "DON'T SIGN THE PAPERWORK UNTIL YOU'RE SATISFIED". That apparently didn't happen. Don't let it get you down, but realize that because of the manner in which you took delivery, you're behind the power curve and will have to share the burden of getting this darned thing in the condition you expect.

Good Luck.
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2015 F250 6.7l 4x4
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