[JRTJH]

Bostongone's response, replace the fuse with a 15 amp and then, with the awning rolled up next to the trailer, press the retract button and the awning should "unroll to the extended position". Continue to hold the switch and the awning will continue "unrolling" until it reaches the limit and "rolls up properly". That "USUALLY" is all it takes. If that doesn't work, then you'll need to fully extend the awning until it's at "maximum deployment" then remove power, uncouple the motor and manually roll the awning tube to the correct position (fabric over the roller tube and partially rolled up) then replace the motor and connections.

Hopefully you can "re-roll it" without manually removing the motor. Keep us posted.