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why?
Does anyone know *why* Keystone and Jensen would withold/hide the engineer and admin passcodes from their customers, but then have instructions and firmware on their 'support' page with directions to update the firmware...which requires at least an engineer passcode?
I'm guessing it's to 'protect' customers by forcing us to drag our trailers to a dealer, to perform what appears to be a pretty simple task but that does not really hold water if they make the code and instructions publicly accessible without the passcode needed *to* apply them.
Just curious if there was any logic on the part of ASA/Jensen or Keystone.
Our dealer (Camping World) actually told us 'Keystone does not have that info'. Seriously? They build the product, using this component, but 'don't have' the code needed to implement it?
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