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**chuckster57** · 01-03-2018, 07:12 PM

If your dealer is going to replace under warranty, have them submit the claim now. Warranty work can take a bit of time with all the hoops the dealer has to jump through.

You should be able to forward pics by email to them, and then they can submit to factory for authorization. After authorizing the repair, the dealer has to order the part. 4-6 weeks isn’t that uncommon for large parts. It has to be crated and then shipped via truck.

01-03-2018, 07:12 PM	#6
chuckster57 Site Team Join Date: Jul 2014 Location: Modesto Posts: 20,326	If your dealer is going to replace under warranty, have them submit the claim now. Warranty work can take a bit of time with all the hoops the dealer has to jump through. You should be able to forward pics by email to them, and then they can submit to factory for authorization. After authorizing the repair, the dealer has to order the part. 4-6 weeks isn’t that uncommon for large parts. It has to be crated and then shipped via truck. __________________ 2012 Copper Canyon 273FWRET being towed by a 1994 Ford F350 CC,LB,Dually diesel. Airlift 5000 bags, Prodigy brake control, 5 gauges on the pillar.Used to tow a '97 Jayco 323RKS. Now an RVIA registered tech. Retired from Law enforcement in 2008 after 25+ yrs.