[Growfreedom]

Sorry if this isn't in the right place. New to these forum things.
I have a new 179qbwe. One of the windows has those latches you have to push them both inward as you lift the window up and then the latches pop back out. And when you close it they are suppose to pop back out to latch and lock the window back.

My latches are a pain in the butt since I first opened them. Only had this trailer about 2 weeks. Only opened the window a few times and each time the latches were extremely hard to do. But now the latches are stuck in the open position. So I can at least open and close the window but it doesn't latch in place nor does it latch and lock shut. That window the screen slides up too so not good security wise.

Hoping someone can give some advice how to fix this. The dealership is hours away and we don't hit the road til beginning of June so not really wanting to take it to them for a window latch if can fix myself.
Thanks