Quote:
Originally Posted by T11ravis
I just went through this with them last month. All it took was a quick email and then a 5 min. phone conversation with Olga who was very polite and professional. She found a local independent tire place within 3 miles for me to swing by for a quick inspection. She called within 48 hrs. with a prorated amount and I had a check in my hand 10 days later. I was free to buy whatever tire I wanted from anywhere.
Pretty easy really.  |
Great to know, Travis. With my TPMS I should be able to catch the next one before it disintegrates. That Towmax would simply cut a check is very impressive. What amount did you get, if I may ask? Did you have to present documentation asserting that the failed tire was installed only on your trailer by Keystone---as the warranty clearly states?