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Old 09-15-2017, 04:57 AM   #2
JRTJH
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Join Date: Mar 2011
Location: Gaylord
Posts: 26,996
About 5 or 6 years ago Cougar had a similar situation with the "smooth glass switch panel". The bottom row of switches would "die" leaving owners with no means to pull in slides, lift stabilizer jacks, etc. After about 2 model years they decided to go back to the conventional switch style control panel. Many of the owners who were having problems had trailers retrofitted to the conventional switch style. Some who had no problems with their "glass panel" had no retrofit done. Some of them, I'm sure, have had problems since then, but so far, we've heard nothing on the forum about whether Keystone is retrofitting the older trailers or not. There may be a "unpublicized" program to retrofit trailers that fail or it may be that there haven't been any "vocal owners"....

If you're concerned, it might be beneficial to simply ask Keystone what they plan to do with trailers that have the discontinued system and whether you'll get factory support after the system is no longer being installed in current model trailers.
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2015 F250 6.7l 4x4
2014 Cougar X Lite 27RKS
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