Quote:
Originally Posted by jasin1
Nice that it worked out for you and good to hear about the great customer service
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Thank you, I guess I'm old enough to remember when good Customer Service was King. Unfortunately, it seems that there are way too many companies that don't prioritize that facet of their business anymore....they just want the sales and the heck with C.S. if something goes wrong.
This weekend, I will be writing a letter to both companies and telling them my opinion on their customer service and to keep up the good work....they need to know and I'm sure that most of them get more complaints than they do compliments, so they do need to hear when they are doing good.
PS.....I put a couple of gallons of gas in the genny this morning and tried it out. It fired up on the second attempt and all seems well so far.