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The control panel (switchboard) would be inside the RV. My switches are labeled electric and gas and side by side on the panel. Depressing the top of the switches should turn them on and mine light up.
If it's a brand new trailer and you've done all those things and the LP still won't fire and the electric won't heat it might be the control board. Has it ever worked?
If it's the control board (or fuse) you may want the dealer to fix it under warranty if you're not familiar with troubleshooting - they cost $100-130 I believe. They do go bad...or come bad. Replaced the one on my last trailer at about 15mos. old and this one was bad from the gitgo.
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Danny and Susan, wife of 56 years
2019 Ram 3500 Laramie CC SWB SB 6.4 4x4 4.10
2020 Montana High Country 331RL
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