Mark, what Danny said is 100% correct. At major dealerships a service adviser has no more authority than a car salesman. Decisions are made farther up the line and those are the people you need to contact.
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Jim in Memphis, Wife of 51 years is Brenda
2019 F450 6.7 Powerstroke
2018 Mobile Suites 40RSSA
2021 40' Jayco Eagle
2001 Road king w/matching Harley sidecar
2021 Yamaha X2 Wolverine 1000
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