Unfortunately I missed a call from CW today and got a voice mail with an update....'diagnostics complete, waiting on warranty approval from Keystone....' I wanted to ask further questions but I got no reply to my return message. Hopefully the advisor will call back Monday. I'm curious to see if he will be able to provide some type of timeline, but realize that is unlikely.
I'll keep my fingers crossed I can have the awning issue resolved and new skirting/corroplast replaced prior to mid January but if not, will request to pick up the trailer and return it later. Still miffed that CW Akron, OH got warranty replacement of axles immediately approved and this ancillary damage (resulting from the axle failure/blowouts) requires further review via a submission from CW in AZ. Hoping this is just a formality as it would seem to me any damage caused directly from a failed, already approved repair, would not need resubmission.
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2022 Rockwood Signature 8324SB
2019 F350, SRW, 6.2L, 4.30 gears
Sold: 2020 Keystone Cougar '1/2 ton' TT, 29RLKWE
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