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We have a 2016 cougar .It has had a few issues during the warrantee period
#1 was the front spot lights were not sealed and the gasket was turning black.
# 2 the led lights on t he awning had 4 bulbs burned out
#3 The awning motor would not retract the awning.
#4 fractured elbow at the water inlet.
ALL of these were covered under warranty no hassle from the dealer or keystone.they also fixed some minor issue on both screen doors .and after we contacted keystone ourself they shipped the missing sink covers.this was Diamond RV in Hadley ma. We have absolutely no complaints with them or keystone.we were 180 miles away from the dealer and they came out and replaced the awning light strip about 20 ft long on site.i am sure everyone is not this lucky but that's how it worked for us.no complaints at all. YET.
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