Quote:
Originally Posted by Ken / Claudia
Well we all need to guess, My guess is blocked duct work. Snaking the ducts? how did you do that they are flex and will rip if pushed on by a finger. You need to go under and look at the duct run, many are blocked partly by poor install. If you have a covered under side that needs removed to see anything. Did you actually speak with the service manager and if so what did he say.
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We have a little camera I used, these ducts aren't fragile, they are flexible but somewhat thick. The underbelly is enclosed, and I would like to have help from a pro rather than just myself while my husband is at work.As for speaking to someone, it's an automated service and I had to leave messages. I even tried sales thinking someone would answer if they thought they'd make a sale, but they ended up transferring me too. Just a worrisome situation.